SHIPPING & RETURN
Shipping & Packaging
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Worldwide shipping available.
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All orders are professionally and securely packaged to protect the clock during transit.
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Every parcel is fully insured against damage or loss.
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You will receive a tracking number as soon as your order is shipped.
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Our shipping rates for international orders are calculated based on the total weight of your order. The accurate shipping price for your order will be calculated at checkout.
Free shipping
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to UK for orders from 30£ for categories "Acrylic clock components","Clock movements" and from 100£ for Epoxy Resin Clocks and MDF Boards.
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Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden for orders from 45£.
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Australia, Canada and USA for orders from 100£
This promotion applies to all goods except MDF Clock Bases and Clocks for them requires payment for delivery in any case as it is an oversized cargo.
Processing Time
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Made-to-order clocks: Production time is 1–3 weeks, depending on the selected size and clock type.
For detailed information, please refer to the specific product description. -
Ready-to-ship items: Orders from stock are dispatched within 1–2 business days.
Custom Duties and Taxes
Please note that due to the large size of the package, your country’s customs office may charge import duties or taxes.
Returns & Exchanges
If you are not satisfied with your item, please contact us within 7 days of receiving your order and your will get further instructions.
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Buyers are responsible for all return shipping costs.
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The item must be returned in its original condition.
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Once we receive the return and confirm the item is in perfect condition, we will issue a refund.
Non-returnable items:
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Custom-made clocks with logos, names, dates or any personalised details cannot be returned.
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Gift cards