Shipping & Packaging of Epoxy Resin Art Clocks

• Worldwide shipping available.

• All orders are professionally and securely packaged to protect the clock during transit.

• Every parcel is fully insured against damage or loss.

• You will receive a tracking number as soon as your order is shipped.

• Our shipping rates for international orders are calculated based on the total weight of your order. The accurate shipping price for your order will be calculated at checkout.

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Free shipping to UK and Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden for orders from 100£

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Processing Times

• Made-to-order clocks: Production time is 1–3 weeks, depending on the selected size and clock type.
  For detailed information, please refer to the specific product description.

• Ready-to-ship items: Orders from stock are dispatched within 1–2 business days.

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Custom Duties and Taxes

Please note that due to the large size of the package, your country’s customs office may charge import duties or taxes.
These fees depend on local regulations and are the buyer’s responsibility.

I am not responsible for customs delays or additional charges applied by your country’s authorities.

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Returns & Exchanges

If you are not satisfied with your item, please contact me within 3 days of receiving your order and return the item to me.

Important:

• Buyers are responsible for all return shipping costs.

• The item must be returned in its original condition.

• Once I receive the return and confirm the item is in perfect condition, I will issue a refund.

Refund Deductions:

• Refunds are issued minus the original shipping cost.

Non-returnable items:

• Custom-made clocks with logos, names, dates or any personalised details cannot be returned.